Shipping & Returns
Shipping & Return Policy:
Due to the custom nature of most of our products we do not accept returns or refunds. If you have questions on any orders, but especially custom order please ask them before purchasing. Once an item is purchased we will be unable to refund or accept returns.
When purchasing double check your address. We are NOT responsible for any mistakes made by buyers and in the case of return to sender, the buyer will be responsible for paying to reship the item out again.
We define custom items as such: items that we have to make at our shop, that includes all shirts, blankets and bags.
Production time on stitched letter shirts and blankets is 16-20 business days (this does not include weekends). Production time on all other custom items is 2- 5 business days (this does not include weekends)
All items that are not custom typically go out in 1-3 days
If you choose to upgrade to Rush My Order, it is 2-4 business days and starts the next business day.
We will be happy to send out a new product if it defective or broken. If we are sold out of a product that has been purchased we will be happy to refund you.
We ship USPS which is typically 2-5 days shipping.